Business Continuity Management for Critical Infrastructure
When a cyber incident disrupts operations, the real test is not only how quickly it can be contained — but whether essential services can continue.
That was the focus of this week’s three-day Business Continuity Management (BCM) for Critical Entities training in WB3C.
Led by Mladen Bukilic, SOC Manager and CISO at Čikom, the programme took participants through the practical building blocks of business continuity: ISO 22301 principles, Business Impact Analysis, cyber risk assessment, continuity strategies, crisis management, incident response, and the development and testing of Business Continuity Plans.
A strong emphasis was placed on identifying critical functions and dependencies, understanding the operational impact of disruption, and translating risk assessments into realistic continuity and recovery arrangements. The training also explored how BCM connects with cyber incident response and crisis management — an increasingly important issue for entities providing essential services.
Participants came from sectors including energy, water, healthcare, transport, telecommunications, finance, public administration and digital infrastructure, which made the exchange of practical experience particularly valuable.
Many thanks to the trainer and the participants for an engaging three days.